By Tessa Lyons, Product Manager, Facebook
Facebook is about connecting you to the people that matter most. And discussing the news can be one way to start a meaningful conversation with friends or family. It’s why helping to ensure that you get accurate information on Facebook is so important to us.
Today, we’re announcing two changes which we believe will help in our fight against false news. First, we will no longer use Disputed Flags to identify false news. Instead we’ll use Related Articles to help give people more context about the story. Here’s why.
Academic research on correcting misinformation has shown that putting a strong image, like a red flag, next to an article may actually entrench deeply held beliefs – the opposite effect to what we intended. Related Articles, by contrast, are simply designed to give more context, which our research has shown is a more effective way to help people get to the facts. Indeed, we’ve found that when we show Related Articles next to a false news story, it leads to fewer shares than when the Disputed Flag is shown.
Second, we are starting a new initiative to better understand how people decide whether information is accurate or not based on the news sources they depend upon. This will not directly impact News Feed in the near term. However, it may help us better measure our success in improving the quality of information on Facebook over time.
False news undermines the unique value that Facebook offers: the ability for you to connect with family and friends in meaningful ways. It’s why we’re investing in better technology and more people to help prevent the spread of misinformation. Overall, we’re making progress. Demoting false news (as identified by fact-checkers) is one of our best weapons because demoted articles typically lose 80 percent of their traffic. This destroys the economic incentives spammers and troll farms have to generate these articles in the first place.
But there’s much more to do. By showing Related Articles rather than Disputed Flags we can help give people better context. And understanding how people decide what’s false and what’s not will be crucial to our success over time. Please keep giving us your feedback because we’ll be redoubling our efforts in 2018.